Frequently Asked Questions (FAQ)
Have a question? We’ve got answers!

Q: What types of crochet hooks do you sell?
A: We offer a variety of crochet hooks including aluminum, steel, bamboo, wooden, plastic, ergonomic, and large-size hooks. Each type is designed to suit different yarns, hand preferences, and project needs.

Q: Do you ship within the United States?
A: Yes, we ship nationwide across the U.S. All orders are processed within 1–2 business days, and standard delivery typically takes 3–5 business days.

Q: Do you offer international shipping?
A: Not at the moment, but we are working on expanding our shipping options to serve international customers soon.

Q: How can I track my order?
A: Once your order is shipped, you will receive a confirmation email with a tracking number and link. You can also track your order through your account on our website.

Q: What is your return policy?
A: We accept returns within 30 days of delivery. Items must be unused and in their original packaging. Please contact us at info@thewoobesus.com to start a return.

Q: Do you offer bulk or wholesale pricing?
A: Yes! If you’re a store owner, educator, or workshop host interested in buying in bulk, please email us at info@thewoobesus.com with your details.

Q: How do I know which crochet hook size to choose?
A: Hook size depends on your yarn and project type. We recommend checking your yarn label for a suggested size, or visiting our Hook Size Guide (available soon on our website) for more help.

Q: What if I have a question that’s not listed here?
A: No problem! Just reach out to us at info@thewoobesus.com or call us at +1 (347) 964-1297. We’re happy to help!